No receipts. No screenshots. The vendor's own records.
Every review here is tied to a real order, confirmed by the store that shipped it, without the store ever seeing the review first. Here's the whole journey.
The journey of a review
When you start a review yourself. Reviews from a vendor's invitation email skip step 3, because the store already sent us the order.
- 1
You write about your order
Pick the vendor, add your order number and date, and write what happened: shipping, packaging, paperwork, support.
Review Halcyon ResearchOrder number10482Order dateSep 14, 2026Arrived in three days, cold pack intact, lot numbers matched the COA... - 2
We screen the wording
Products here are sold for research use only. We remove personal information and anything about personal use, dosing or health effects. If we change a word, you see it first.
Before it goes liveSupport was great. Ask for Mike, his cell is 555-0142. They reshipped the next day.
Personal info removed. You approve the edit. Your rating and opinion never change. - 3
The vendor checks the order, blind
We ask the vendor one question: does this order exist? They answer before they can see your rating or a word of your review, so they can't pick and choose.
What the vendor seesHalcyon ResearchCan you confirm this order exists?
Order#10482DateSep 14Emailj***@gmailRating and review hiddenConfirm orderCan't find it The outcome
Three ways it can go. None of them let a vendor quietly bury a review.
Vendor confirmsVerified OrderPublished with the green Verified Order label. The vendor's records prove the purchase.
No answer in 7 daysVendor didn't respondPublished anyway, labeled so you know. Ignoring a review never buries it.
Vendor can't find itNot publishedWe tell the reviewer so they can fix a mistyped order number. Denials are tracked per vendor.
What the vendor sees, and what they never do
Two ways reviews arrive
Vendors on RUO Reviews send us every order. A few days after delivery you get a one-time link. The order is already proven, so your review goes straight to screening.
Vendors must send every order, not a hand-picked list, and each profile shows what share of its reviews came from invitations.
Search the vendor, enter your order number and date, and the blind check above takes it from there.
What the labels mean
The vendor's records show this order: it came from their store, or they confirmed it.
The reviewer gave an order number and the vendor didn't answer within 7 days. Both labels count the same in the RUO Score.
Rules every vendor plays by
Vendors can't edit, hide, reorder or remove reviews.
Each review gets one public reply, labeled as the vendor's.
Vendors can flag a review as fake, never because it's negative.
A vendor's plan never touches its score, rank or reviews.
Ordered from a vendor here?
Your order number is all you need. Read the review guidelines for what to cover.